PhD Research: The relationship between business incubator services and the psychological capital of tenants

Incubator manager survey


PhD student Alison Ollerenshaw, together with Dr Angela Murphy, Prof Suzanne McLaren and A/Prof Helen Thompson are from Federation University Australia. We are conducting research with the aim of examining the relationship between the support services offered at business incubators (such as networking; coaching and training; selection and entry to the incubator) and incubator tenants’* positive psychological development; their psychological capital.

Incubators provide protected environments for new businesses to grow and become self-sustainable. The business supports and services offered are essential to fostering new business growth and supporting longer-term business survival.

The aim of this study is to examine whether the supports and services offered at incubators influence and support tenants’ wellbeing and the constructs that support psychological capital, from the perspective of incubator managers and staff. To achieve this, staff at incubators worldwide are invited to complete a brief online survey. There is also the option to participate in an interview, as part of this research.

The research findings will provide important insights for the incubator industry and for incubator management in guiding the provision of support services that facilitate both tenants’ business growth as well as their positive psychological development.

Tenants at business incubators have also been invited to participate in this research. The following YouTube video was prepared for incubator tenants and provides an overview of the research:

The Plain Language Information Statement outlining important information about this research is available here.

This project has received approval from the Federation University Australia’s Human Research Ethics Committee (project number: A17-110).

This survey takes approximately 5-10 minutes to complete.

If you agree to participate in this research, please click on the ‘next’ button, below, to commence the survey.

For further information about this research, please contact the following researchers:


Alison Ollerenshaw
Student researcher (PhD student)
Federation University Australia
T: +61 3 5327 6201

Dr Angela Murphy
Principal researcher
Federation University Australia
T: +61 3 5327 6198


*For this research, the term tenant refers to participants of incubator programs, such as new business owners, entrepreneurs etc. In some countries, tenants are referred to as ‘incubatees’.